At Biopolymix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
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Personal Information: Name, email address, phone number, billing and shipping address, payment details, and order history
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Account Information: Login credentials and preferences, where applicable
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Technical Information: IP address, browser type, device information, operating system, and usage data
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Marketing Information: Subscription preferences and responses to promotions or surveys
2. How We Use Your Information
We use your information to:
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Process and fulfill orders, payments, and deliveries
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Communicate with you about orders, updates, or customer service inquiries
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Improve our website, products, and customer experience
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Send marketing communications (only where permitted or with your consent)
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Prevent fraud, unauthorized access, and other illegal activities
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Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings; however, some website features may not function properly as a result.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
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Trusted third-party service providers (e.g., payment processors, shipping partners, IT services)
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Professional advisers such as legal or accounting services when necessary
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Government or regulatory authorities where required by law
All third parties are required to protect your information and use it only for specified purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no system can be guaranteed to be 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
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Access, correct, or update your personal information
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Request deletion of your personal data
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Withdraw consent for marketing communications
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Restrict or object to certain data processing activities
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Biopolymix
Email: info@biopolymix.com
www.biopolymix.com
Canada